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Main /Portfolio/ Redmond Police Department Branding Partnership: Custom Apparel and Unit Identity for a Municipal Law Enforcement Agency

Redmond Police Department Branding Partnership: Custom Apparel and Unit Identity for a Municipal Law Enforcement Agency

Andrey | 05.25.2026
Case study | Government branded apparel | Redmond, WA

It started as a single embroidery order, years before there was any department involved.

A private client came to us for apparel work, the kind of routine order that makes up a good share of any given week in our Everett shop. Years later, that same person moved into a leadership role inside the Redmond Police Department, and when the department needed a production partner for branded apparel and unit identity work, the recommendation came from someone who already knew, firsthand, what our output looked like. No procurement process, no formal bid. Just a working relationship that had already proven itself, walking into a new context.

That’s how Promo Box LLC became a branding partner for the Redmond Police Department, and it’s worth understanding both what that partnership actually produces and what it takes to execute it correctly.


What the Redmond Police Department Partnership Actually Covers

The scope centers on apparel production across two categories: branded garments for department leadership and office personnel, and custom unit identity work for Redmond PD’s specialized units, specifically the drone unit and the motorcycle unit, each of which required its own distinct logo treatment rather than a generic department mark applied across the board.

Producing apparel that carries these unit-specific identities means the logos have to read clearly as belonging to that particular unit: a drone unit patch has to communicate something different from a motorcycle unit patch, even when both sit under the same department umbrella. That’s a design and production requirement that goes beyond simply printing a department seal onto a polo.

What Municipal Approval Layers Actually Require

Government branded apparel work runs through more approval steps than a private commercial order, and the difference shows up at nearly every stage of the process: color specifications have to be confirmed and matched precisely, logo accuracy has to be verified against approved artwork before anything goes to production, garment types and sizing need sign-off across the relevant personnel, and placement (where a logo sits on a garment, at what scale) requires its own confirmation round.

Multiple layers of approvals and extensive coordination are simply part of working with a department like Redmond PD, and treating that coordination as a formality to rush through is how a shop ends up producing something that has to be redone. We build the timeline around that reality rather than fighting it.

What This Partnership Does for Our Credibility With Private Clients

There’s a specific effect that happens when a private client learns Promo Box works with a municipal law enforcement agency: it changes how they read our reliability and professionalism, even on a project that has nothing to do with law enforcement at all.

That’s not an accident, and it’s not something we lean on as a marketing line; it’s a direct result of the fact that the standard we apply to a police department’s custom embroidered workwear is the same standard we apply to a two-person crew ordering twelve shirts. A municipal client with strict approval requirements vetted our production quality and kept coming back. That’s a credential a private client can trust without needing to take our word for it. For the broader context of how government and institutional partnerships like this one fit into our work across Snohomish County, our overview of Promo Box’s fire and police department partnerships covers the pattern across multiple agencies.

What Other Organizations Can Take From This Partnership

The Redmond PD relationship demonstrates something specific about how institutional trust actually gets built: not through a marketing pitch aimed at government procurement offices, but through consistent private-sector work that eventually opens a door because someone inside the institution already knows what the output looks like.

For any organization (municipal, nonprofit, or private) evaluating a production partner for apparel or branded materials with strict identity standards, the Redmond PD partnership is a direct example of what that process looks like from first conversation to finished garment.

Frequently Asked Questions

Does Promo Box LLC produce branded apparel for police departments?
Yes. Promo Box LLC is a branding partner for the Redmond Police Department, producing apparel for department leadership and office personnel along with custom unit identity logos for specialized units including the drone unit and motorcycle unit. The relationship began through a personal referral rather than a formal procurement process.

How did the Redmond Police Department partnership start?
Through a personal connection. A private client who had previously ordered apparel from Promo Box LLC later moved into a leadership role within the Redmond Police Department, and that existing relationship became the basis for bringing Promo Box on as a branding partner for the department’s apparel needs.

What approval steps are involved in producing apparel for a police department?
Municipal apparel orders typically require confirmation across several layers: color specification matching, logo accuracy verification against approved artwork, garment type and sizing approval, and placement confirmation for where a logo sits on the garment. These layers add coordination time compared to a private commercial order, and we build production timelines around that reality.

Can specialized units within a department get their own custom logo?
Yes. For the Redmond Police Department, we produced distinct logo treatments for the drone unit and motorcycle unit specifically, rather than applying one generic department mark across all apparel. Each unit’s identity was designed and produced to read clearly as belonging to that specific unit.

Does working with law enforcement agencies affect how private clients perceive Promo Box?
Yes, directly. Private clients who learn that Promo Box works with a municipal law enforcement agency tend to read that as a credibility signal, since it means our production quality has been vetted under the stricter approval standards that government work requires. It’s not something we advertise as a sales point; it’s simply a byproduct of holding every client to the same production standard.

The relationship with Redmond PD started with a single order that had nothing to do with a badge or a uniform. What it became is a reminder that institutional trust, in this business, is built the same way private trust is: one order done right, held to the same standard as every other one.

— Andrey Tsarenko, Owner & CEO, Promo Box LLC Everett, WA · Serving Greater Seattle & Snohomish County